AWS RDS is down

Incident Report for CloudSight API

Resolved

The CloudSight API is back to operational, though there are still underlying issues at Amazon with their RDS service. We are waiting on them to respond and resolve the problem on their end before we declare our dependency on their system as fully operational.

Posted Mar 09, 2017 - 19:48 PST

Monitoring

We have failed over to our hot standby AWS RDS database and are currently monitoring and working with Amazon support on this issue

Posted Mar 09, 2017 - 18:52 PST

Identified

The problem has been identified as a continued issue at Amazon within their RDS environment. We are working with them to resolve this issue so the CloudSight API does not continue to have nightly database issues.

Posted Mar 09, 2017 - 18:44 PST

Investigating

We are currently investigating a state where our AWS RDS instance has gone down. We are working with Amazon RDS support at this time.

Posted Mar 09, 2017 - 18:43 PST